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An Amazon Delivery Van Hit My Car – Who’s Liable?

Jul 10, 2025 | Auto Accident

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Amazon delivery vans can be frequent visitors in some neighborhoods. If one of these vehicles collides with your car, you could sustain an injury and need to navigate the insurance claim process. Discover what to do after an Amazon car accident and ways legal professionals establish fault. 

An Amazon Delivery Accident May Not Involve an Amazon Employee

If you’re injured by an Amazon van after it hits your car, you may think the global marketplace is at fault. However, not all of the drivers who operate these vehicles actually work for the company. Many of them are independent contractors who partner with Amazon to provide consumers with their items, including:

  • Amazon Flex drivers
  • Amazon Hub Delivery drivers
  • Delivery Service Partners

This creates some nuance when determining Amazon delivery driver liability. For example, pursuing an insurance claim from an Amazon Flex driver crash may be different than an accident involving a trained Amazon employee. 

Steps To Take at the Scene of an Amazon Car Accident

You may feel disoriented and unsure of how to proceed after colliding with a delivery truck. Remain at the scene and focus on the following tasks:

  • Call the police: Alert law enforcement, and a responding officer will create a report detailing the Amazon car accident.
  • Speak with the delivery driver: Ask the driver for their contact information, driver’s license number, insurance details, and company identification.  
  • Document the scene: Gather witness statements and take photos of your vehicle’s damage in the aftermath of the collision. 

How To Determine Liability Coverage in an Amazon Truck Accident Claim

Police reports, witness statements, and other pieces of evidence from the scene can help establish fault in an Amazon car accident. Even if the delivery driver bears the majority of the fault, it doesn’t mean that Amazon is automatically liable. The timing of the accident and the type of vehicle have an impact on insurance claims. 

For example, an Amazon Flex driver may use their own vehicle to deliver items. In this case, impacted motorists would make a claim with the driver’s personal insurance policy. Amazon’s commercial auto insurance policy would be a secondary form of insurance. 

The driver’s work schedule also plays a role in determining liability. Amazon’s insurance coverage may apply if the driver is on duty at the time of the crash, depending on the situation’s circumstances. However, if the driver is off-duty at the time of the accident, they alone may be liable. 

Pursuing Financial Compensation Following an Amazon Car Accident

If an Amazon delivery van strikes your vehicle, you have a few options in your pursuit of financial compensation. You can file an insurance claim in hopes that the provider will compensate you for some accident-related expenses, though claim approvals are subject to the information motorists provide. 

Amazon carries a commercial auto insurance policy for its contracted drivers, which includes liability coverage of up to $1 million. If your insurance claim is denied or accident details establish that the driver is liable, speak with a personal injury lawyer about your legal options. You may have the grounds to sue the at-fault party and seek compensation for:

  • Property damage
  • Medical treatment for your injuries
  • Lost income

You don’t need to endure serious injuries to inquire about a personal injury lawsuit. It’s possible to file a claim for other damages if you’re not physically injured. 

Contact Stewart & Stewart Attorneys for Legal Assistance Regarding Car Accident Claims

Being involved in an Amazon car accident raises questions like, “Who is liable?” and “Can I recover damages?” Our team at Stewart & Stewart Attorneys can guide you through your legal options. Call (866) 925-3011 to schedule a consultation.

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